This code of ethics for a Help Desk links in directly in with the Service Level Agreement for the IT industry. This is a more technical look at ethics because it has to properly describe the risks involved, and to discuss four levels of response under the Service Level Agreement, in order to understand the ethics involved in the Help Desk. It explains the technical reasons why these ethical considerations are unavoidable and therefore why many help desks are operating unethically in today's climate. It translates the ethical statement into practical objectives. International corporate policy.
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Document:
C-5006Codeof_2.docPrice:
AUD $22.00
No. of pages:
3
Code of ethics for a Help Desk describing the risks involved, and discussing four levels of response under the Service Level Agreement.
Reference:
C-5006