Information Technology

A very useful checklist for making sure you have covered everything in the business plan, including some suggested topics/headings. International planning outline.

This logbook records all the activities related to virus protection of the network, including normal and abnormal sweeping and cleaning, error messages and upgrades, so as to build up a history of viral infection and protection.

The Service Level Agreement (SLA) is a legal document which contracts out the maintenance of particular elements of the system. Usually this SLA is drawn up to identify an area of the system that can be seen as a single domain and that cannot be serviced under the main Master Service Agreement (MSA). The SLA describes services to be provided in return for fees and levels of performance required and penalties for lack of performance. The SLA can be drawn up to represent an agreement between the IT department and internal (insourced) or external (outsourced) service providers

The Development Regular Track is intended for product enhancements that will take over 40 manhours to implement and for those that will take less but involve more than three interfaces and thus are "complex". International planning profile, with simple explanation.

A formal, comprehensive user acceptance test plan. International IT planning document.

A high level white paper developing broad concepts for recording user requirements in a way that will cover all concerns. Based on DD-210 (1992) (DD210). International IT planning document.

SLA executed in any State/Country in the world. International legal agreement.

A change control record and a system amendments record set up in stage 4 and recording all changes to plan from now on. International IT planning document.