An on-site service agreement between a service provider and a customer for the comprehensive service of a computer system or a network in the State of Victoria, consisting of both hardware and software, in return for an annual service fee. This is a "best effort" agreement which relies upon the goodwill of both the service provider and the customer to do the best by each other, and therefore does not contain the strong concepts such as "measure of performance" and "minimum performance levels" and "maximum down time" etc. that you expect to find in the more exacting service level agreement. Australian legal agreement.
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Document:
F-3010Servic_2.docPrice:
AUD $55.00
No. of pages:
13
On-site service agreement for a computer system or a network in the State of Victoria, in return for an annual service fee.
Reference:
F-3010