In-service support & Maintenance
In-service support & Maintenance
Disaster recovery with likely headings for any large system. R-14268
Members
Disaster recovery manual is a set of agreed actions that will be implemented at the declaration of a disaster. T-21821
Request
Strategic plan for formal DRP which will guarantee readiness. F-25490
Members
Disaster recovery plan for a mainframe R-26369
Members
Disaster recovery manual (DRP) for the moment of a declared 'disaster'. (R-46432)
Members
Current requirements for a DRP for a mainframe. R-70202
Members
On-site service agreement for a computer system or a network in the Northern Territory. F-10384
Members
Daily Backup Logbook. F-11809
Members
SLA executed in the State of New South Wales for a key computer system or network, in return for an annual service fee. (F-14464)
Members
Licensing Agreement for the transfer of intellectual property (IP). F-14524
Members
SLA executed in the State of Victoria for a key computer system or network, in return for an annual service fee. F-15229
Members
Logbook recording the issue of temporary access passwords and access level assignment. F-18248
Members
Licensing Agreement for the transfer of intellectual property in the State of Victoria. (F-18870)
Members
This white paper establishes controls over the in-service support of a system, following formal handover at stage 7. It contains a number of pro-forma control documents for maintenance, including modification and enhancement, and associated documentation. It includes an authorization for disposal at , glossaries, the end of the system's life cycle. We have also included a process flow diagram, a simple (16 steps) procedure etc. J-19371
Request
Daily Backup Logbook designed for the year 2004. Alternating Friday set. F-19800
Members
Logbook recording all errors notified to the systems administrator, either from those in charge of the server or from the user's workstation. F-22337
Members
On-site service agreement for a computer system or a network in the State of New South Wales, in return for an annual service fee. F-23385
Members
Licensing Agreement for the transfer of intellectual property in the form of software and related documentation in the Australian Capital Territory where the transfer is temporary for a period in which the Service Provider provides both the license and software support. (F-25642)
Members
Daily Backup Logbook designed for the year 2004. Alternating Friday. F-29836
Members
An on-site service agreement for a computer system or a network in the State of Tasmania, in return for an annual service fee. F-30215
Members
A simple revised outstanding issues list for controlling high level change tasks.
Free
The systems administrator keeps all information related to security of the network in a special space in order to protect it from un-authorised access. This could include information about the authorised users, passwords, data security, physical security. T-37451
Request
A form for preparing for a site meeting. The first step in 'due diligence'. J-38518
Members
Information required at the time of configuration. T-40559
Request
A document review control sheet for a technical document to be formally reviewed by a review panel.
Members
On-site service agreement= for a computer system or a network in the State of QLD. (F-43298)
Members
SLA for a key computer system or network, in return for an annual service fee. (F-47365)
Members
The overall description of the network for those coming to it for the first time or for those unfamiliar with the wide range of particular elements that make up the network. T-48093
Request
SLA executed in the State of Queensland for a key computer system or network, in return for an annual service fee. (F-51483)
Members
SLA executed in the Northern Territory (NT) for a key computer system or network, in return for an annual service fee. (F-51940)
Members
Two simple models for forming an Agency Agreementin the IT industry. (F-53460)
Members
Daily Backup Logbook. F-54489
Members
Master Service Agreement (MSA) looking at the system overall and contracting out those elements of the system that can be maintained together.
Request
Register for tapes used to backup data outside of a standard backup routine. F-56384
Members
Licensing Agreement for the transfer of intellectual property in the form of software and related documentation in the State of QLD where the transfer is temporary for a period in which the Service Provider provides both the license and software support. (F-57898)
Members
Licensing Agreement for the transfer of intellectual property in the form of software and related documentation in the State of Tasmania where the transfer is temporary for a period in which the Service Provider provides both the license and software support. (F-59667)
Members
Licensing Agreement for the transfer under licence of intellectual property in the form of software and related documentation in the State of South Australia where the transfer is temporary for a period in which the Service Provider provides both the license and software support. F-59689
Members
Plan for particular moments of loss of system. T-64286
Request
Daily Backup Logbook. F-65602
Members
Service agreement for a computer system or a network in the State of South Australia. F-65996
Members
SLA executed in the State of South Australia for a key computer system or network, in return for an annual service fee. (F-69068)
Members
Maintenance control book with a series of checklists as maintenance is carried out on temporally generated schedules. T-69260
Request