Information Technology

Overall system design based on stage 4. International IT planning document.

SLA executed in the State of Western Australia for a key computer system or network, in return for an annual service fee. Larger system, penalties apply. Australian legal agreement.

A simple but powerful checklist for making sure you have covered everything when preparing the Requirements Document. International planning checklist. (ISO12207)

The purpose of this SLA (prepared for a provider of IT services to clients with major servers and large networks and executed in the Australian Capital Territory) is to formalise instructions to the service provider to deliver agreed support services at specific levels of support and at an agreed cost to the client. In order to do that, the agreement must describe clearly the system being supported (inclusions and exclusions), the type of support being provided, and the expected time frames.

The maintenance control book records a series of checklists to ensure that the maintenance is carried out on temporally generated schedules. It includes the weekly maintenance schedule, the monthly maintenance schedule, the yearly maintenance schedule and the daily, as required and constant vigilance maintenance schedule.

SLA executed in the State of South Australia for a key computer system or network, in return for an annual service fee. Larger system, penalties apply. Australian legal agreement.

Maintenance planning schedule. International planning worksheet.

A simple 8 step process from Business Case to Installation and Archiving for a fast track development. International planning profile, with simple explanation.