A list of 24 possible standards to be prepared for the project under ISO/IEC 12207. The Director of Product Development should use this form as part of the Project Plan, to define a basic quality standard for the project. International planning checklist.
A Software Licensing Agreement for the transfer under licence of intellectual property in the form of software and related documentation in the Northern Territory of Australia where the transfer is temporary for a period in which the Service Provider provides both the license and software support. It includes an agreement for signing by the Service Provider and the Customer, a non-transferable, non-exclusive software licence and a warranty limited as far as possible plus the terms of support.
The network backup logbook contains a number of schedules needed for proper control over the backup and restore process, including daily backup control book, standard tapes register, non-standard tapes register and off-site tapes register.
The first step in building a team is to put some structure into the commitment to quality. Here Dr. Mark builds a detailed mission statement that has something for every member of the team, for each group in the team and for the team over all. Dr. Mark says: "I'm not suggesting you use mine; it's offered to get you thinking along those lines". International planning profile
An on-site service agreement for a computer system or a network in the Australian Capital Territory, in return for an annual service fee. Smaller system, no penalties. Australian legal agreement.
This code of ethics for a Help Desk links in directly in with the Service Level Agreement for the IT industry. This is a more technical look at ethics because it has to properly describe the risks involved, and to discuss four levels of response under the Service Level Agreement, in order to understand the ethics involved in the Help Desk. It explains the technical reasons why these ethical considerations are unavoidable and therefore why many help desks are operating unethically in today's climate. It translates the ethical statement into practical objectives.
An example of a standard tapes register. International planning register.
An on-site service agreement between a service provider and a customer for the comprehensive service of a computer system or a network in the State of Victoria, consisting of both hardware and software, in return for an annual service fee. This is a "best effort" agreement which relies upon the goodwill of both the service provider and the customer to do the best by each other, and therefore does not contain the strong concepts such as "measure of performance" and "minimum performance levels" and "maximum down time" etc.
A document combining the functions of separate Analysis and Detailed Design documents for a small shop. Per ISO/IEC 12207, the Analysis Phase transforms the requirements into an architecture and documents high-level design for interfaces and for database. The Detailed Design Phase documents the design itself: components, interfaces, and database. International planning checklist. (ISO/IEC12207)
